About Us

Locally owned and operated since 2016

Driven Diagnostics is dedicated to the person behind the wheel

What does that mean, exactly?
We’ve all experienced the “cog in the machine” treatment from bigger shops, where we drop off our vehicle, never hear back from a mechanic, wonder what the problem is, how long the repair is going to take, how it’s going to cost, if the repairs will be in budget or not. Often times, we need to call them for answers and updates.
That’s not OK with us.
That’s not how we do business.
Our number-one emphasis is on transparency and professionalism. We’re not just experts at diagnosing and repairing vehicles of all brands and sizes, we’re experts at communicating with our customers.

You’ll never have to worry about calling us and asking for updates. We’ll never keep you wondering about what’s happening with your vehicle’s repair.

You can expect timely updates, fair prices, and an experience that educates you on why your vehicle needs the repair it does.
Whether you are looking for a local shop, professional mobile auto repair, or service on your fleet, Driven Diagnostics has the tools, education, and people skills that consistently delivers a 5-Star experience.

Meet Rich Willis

Owner Since 2016

When not operating Driven Diagnostics, Rich can be found mountain biking on a Yeti, accompanied by his wife, daughter and “Coyote” the dog, riding dirt bikes, or hunting.

Meet Mark Tomsen

Auto Technician Since 2021

Certifications: ASE Certified, approaching Master Level; Mobile Air Conditioning Society Certified (MACS); Napa & O’Reilly Automotive Certified Training.

When not helping customers get back on the road, Mark can be found riding his dirt bike, whitewater rafting, or snowboarding.


Meet Coyote

Head Mascot Since 2021

When not sweeping the floor with his tail, he can be found on Rich’s wheel mountain biking or eating snacks.

His other favorite thins? Running, running, running, and chewing on things.

Certified and Awarded

Our ASE Certified mechanics are educated and up to date with all the latest requirements for safety and performance for your vehicle.

Whether it’s code diagnostics, Federal Annual DOT Inspections, Electrical or System Warning Messages, Driven Diagnostics has the certifications and awards to get the job done right, on time, the first time.

Products We're Proud Of

We don’t skimp on quality. That’s nonsense. We believe your vehicle deserves the best products for the best price, and so that’s what you’ll get from us. Whether you need diesel oil, new suspension, alternator, radiator, clutch or pads and rotors, you can be sure we’ll get you the best possible product for the best possible price.

We're Here to Help

You’re here because you need help. That’s our specialty. Fill out the form below and we’ll get you taken care of.